Friday 20 September 2019

Curious minds spark brilliant ideas

Did you know that there are nine Blockbuster stores in Alaska? That Japan has a crisps shortage? Or that you can now learn the Game of Thrones language, Dothraki, at a US university? 

Just some of the bizarre and quirky facts I’ve picked up from a BBC’s ‘Ten things you didn’t know’ programme.

I’m not sure how useful they are for day-to-day life, but the popularity of the world’s weird and wonderful facts show that we’re all curious at heart, to expand our knowledge and learn new things. And curiosity can be a mighty powerful thing.

Millions saw the apple fall, but Newton asked ‘why’; Albert Einstein famously said, “I have no special talents, I am only passionately curious”.  Their curiosity changed the world, but I believe that curiosity can change things in our world: in our teams, systems, processes and services.

Curiosity is the thing that sparks every new idea. It keeps us moving forward and opening new doors. 

Improvement relies on curiosity and we want everyone to be curious as we embark on our new improvement campaign. We want to encourage you to try it, explore it, poke at it, question it and turn it inside out.

We’ve already launched our Dragon’s Den, where you can pitch for money to implement your great ideas. We’ll be rolling out other parts of the improvement campaign soon.

A key part of our improvement approach is our on-going research and development work. Clinical research is all about being curious – exploring what works and why, and helping improve, change and save lives. That’s why we should be so proud that we recruited 1700 patients into studies this year; the biggest increase out of all the mental health trusts in England.

Innovation can come from anyone, and we want to nurture that, so positive leaders who inspire, empower and support individuals and teams in their ideas are a vital ingredient.  I’ve recently seen some great leadership examples, in many different shapes and forms. 

When I visited Stansfield Place in Rochdale, which is part of our rehab and high support directorate, it was great to meet the new leadership team there and hear the ‘can do’ attitude of Gemma Mlambo, Wes Hand and Marie Turner. They know they have a lot of challenges but are so positive and focused. I am totally committed to supporting them as they work with their teams to develop ideas for improvement and to put them into practice.

I also want to applaud the joint leadership for the new Stockport drug and alcohol service electronic patient record project. The system has just gone live following an intense 15 months involving the clinical, health informatics and procurement teams, bringing huge benefits for patients.

Then there’s Caroline McCann, who is an ‘inspirational leadership’ finalist in the One Rochdale Health and Care Phil Cheetham Partnership Innovation Awards. It’s great to see Caroline recognised and acknowledge the massive contribution Phil made in Rochdale, with an award especially dedicated to him.

We’ve also seen fantastic energy, commitment and enthusiasm from a number of passionate individuals in different staff networks, such as our disability, BAME, men’s health and LGBTQ+ networks. Our first equality, diversity and inclusion workshop was held yesterday to help us develop a strategy for a genuinely inclusive culture.  It’s not a minority issue, as this is about all of us, but the movers and shakers are essential to help make it happen. So thank you to those people championing and driving this important work.

This all links back to innovation and improvement. The greater the mix of people in our organisation, the greater the mix of skills, experiences, perspectives and ideas we can draw on. And if we then have a strong culture where everyone feels they have a voice and can make a difference, then together we can achieve brilliant things.  It’s the art of thinking independently together.

So, let’s share our similarities and celebrate our differences. Let’s use our diversity of perspectives for real innovation. Let’s always be curious.

Best wishes,
Claire

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